![]() ![]() Then, you need to set the label to "hide these messages from other views" in the label's properties. ![]() Now, if this is with sent messages only, you have to create an Opera label with a a From rule that matches the account. As in, the "hide from other" bit isn't set for those folders. If unchecking "Show hidden" doesn't help, that most likely means the flags in index.ini in the "mail" folder for the "Inbox" IMAP folder (and any Gmail Label IMAP folders) are not set right. The only one that should show in "All Messages/Received" is the copy from "/All Mail". There's a "show duplicates" there too, but in this case, you want to uncheck "show hidden" so the copy from "Inbox" (and the copies from other *Gmail* labels) don't show. Email aliasesĭuplicates of the same message occur if the message is sent to your email address and one or more aliases.Ĭall Skyway Support (60) if you require help determining the cause of duplicate email.Open "All Messages/Received" and click the "settings for this view" icon on the message list toolbar. They will both arrive in the same inbox if the same mail client is checking both addresses. For example, the original may arrive in your business acount with a copy forwarded to your home account. Forwarded emailĭuplicates of the same message will occur if your email account is configured to forward email to multiple addresses. Duplicate sendĪ duplicate message can simply be because the sender accidentally sent the message twice. You may even receive a third copy if your second attempt to retrieve email fails.Ī corrupted message delivered to our mail server can stop the pointer from moving forward, even if you successfully retrieved the corrupted message. The misplaced pointer will cause you to receive a second copy of some messages. Our mail server sets a pointer to mark the end of the last message delivered to your mail client.Ī transmission error when downloading from our mail server to your client can misplace the pointer. Below are the four most common reasons why email hosted by Skyway is downloaded more than once. ![]()
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